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Monday, 29 May 2006 |
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More IT Departments Look to Third-Party Vendors to Manage Increasingly Complex Service Level Agreements. The Webinar will be hosted by Enterprise Management Associates (EMA). EMA is the only industry analyst firm dedicated exclusively to IT Management issues.
The firm conducts comprehensive, in-depth research and analysis on current and emerging concepts, issues, trends, strategies and resources.
SLM Acceptance and Outsourcing Enterprises are increasingly engaging in multi-source strategies for IT services. Managing relationships with service providers to ensure that service quality objectives are being met requires diligence on the part of those managing Service Level Agreement (SLA) commitments. |
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Last Updated ( Monday, 29 May 2006 )
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