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NEW YORK, NY - As with the initial rollout, the Midwest region training will be delivered through an eLearning program for Citizens’ ATM Operations personnel. The program will consist of ATM operations training on NCR and Diebold ATM machines, and will support ongoing conversion training, resulting from Citizens Bank acquisition of Charter One Bank, N.A.Citizens Financial Group, Inc. acquired Charter One Financial on August 31, 2004, bringing its combined total assets to $131 billion. Headquartered in Providence, R.I., Citizens has more than 1,580 offices, approximately 2,800 ATMs and approximately 24,000 employees in 13 states. It operates in Connecticut, Delaware, Illinois, Indiana, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, and Vermont. Citizens is the 12th largest commercial banking company in the United States in asset size and ninth when ranked by deposits. Citizens is owned by RBS (The Royal Bank of Scotland Group plc).
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The Edcomm Group is an 18-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share — providing bottom-line results. The Edcomm Group (www.edcomm.com), (www.bankersacademy.com is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania. |
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