"Workplace violence and conflict strikes at the heart of every American," said Tanya Dominick, dispute resolution guru, author of the smash hit e-book, "How to Make Big Resolving Disputes" (ISBN 0-9722088-0-1), and Founder and President of the American Center for Conflict Resolution Institute.

"This is especially true for those who are in a workplace with a history of violence and must literally ask themselves whether or not they are at risk of being shot at work every day. With this new distance learning certification program, employers, employees and others can be proactive by acquiring the skills required to effectively and peacefully mediate and resolve disputes, without violence."

The Distance Learning Mediation Certification Program includes the following:

- The Golden Rule of Alternative Dispute Resolution - ADR

- The best and worst ways to resolve disputes.

- The one enormous mistake people make that could cost them their lives.

- 5 steps to resolving any dispute.

- How anyone can learn to resolve disputes and avoid violence.

Tanya and her e-book have received critical acclaim from colleagues in the legal field and the Alternative Dispute Resolution community. She offers workshops throughout the country and speaks regularly for local associations, government entities and companies.

The American Center for Conflict Resolution Institute is a non-profit organization that provides worldwide distance learning and onsite training and education for the mediation profession. Hundreds of people throughout the world have enrolled in ACCRI's globally recognized Mediator Certification Training Program. For more information on their distance learning program please visit: http://www.accri.org/