As they work with government agencies on different projects, RPSC needed an effective method to communicate their findings to the outside world. While they use satellites to transmit data such as email, it doesn't provide the bandwidth necessary for high-end video or other collaboration technologies. RPSC needed a collaborative solution that included web conferencing, instant messaging and presence awareness as well as online meetings to discuss projects with personnel in North America and across the globe.

Personnel in Antarctica utilize multiple operating systems including Linux, UNIX, OSX, and Microsoft Windows. They required a solution that was fully cross-platform supported. For these reasons, RPSC contacted Alphalogix, a California based collaborative solutions and software company. Alphalogix specializes in enterprise web collaboration, web conferencing and instant messenging systems and services.

For Raytheon Polar Services Company, Alphalogix was able to provide the web collaboration, web conferencing and instant messenging tools to allow RPSC to communicate with other RPSC employees as well as external contacts worldwide. Using Alphalogix' collaborative software products, RPSC has been brought closer to the extended Raytheon family by increasing communication between the polar services group and North American partners. Raytheon utilizes two Alphalogix products, the Versona Instant Messaging System (VIMS) for instant communication and presence awareness and the Visual Collaboration System (VCS200) for scheduled web conferencing, online meetings, application sharing and video conferences.

The Alphalogix Visual Collaboration System (VCS200) is designed as a network appliance hardware solution for Web Conferencing. As an integrated hardware and software solution, the Alphalogix Visual Collaboration web conferencing system eliminates the deployment time, challenges and costs of server based systems and offers richer features and lower costs than hosted solutions. In hosted solutions, too many users can slow performance for all participants.

As a network appliance within existing network infrastructure, administrators and users are in control of how many participants access the server. The Alphalogix Visual Collaboration System is ready to meet the challenges of the connected enterprise. The Versona Instant Messaging System is an Enterprise Instant Messaging solution with security and scalability required in a corporate environment. It is a client server software application which provides a scalable instant messaging server and an integrated client designed for the enterprise market. It is fully interoperable with other public instant messaging services including AIM, MSN and Yahoo, and users can access all of their instant messages from one client. All web and Internet collaboration solutions from Alphalogix include complete, fully configurable logging options that provide solutions to complex compliance and regulatory requirements such as HIPPA, Sarbanes-Oxley, and others.

Since the installation of the Alphalogix products, communication between RPSC and its partner companies has increased 40% while communication within the polar services group has increased 60%. RPSC has found that instant messaging allows them to know when someone is there so they can get answers to detailed questions much faster. When they started using the VCS web conferencing product for their meetings, it appeared as if people participated more in the discussion as they felt more a part of the meeting, even if they were 6,000 miles away.

RPSC are currently evaluating additional web collaboration products from Alphalogix to extend their current web conferencing and instant messaging environment as well as recommending Alphalogix solutions to Raytheon as their corporate standard for web conferencing communication and web collaboration.

Alphalogix is an award-winning provider of a wide range of business web conferencing communication and web collaboration products. Alphalogix also offers an extensive portfolio of professional services and high-end technical enablement solutions for business web conferencing communication and web collaboration technology. Since 1996 more than 4,000 businesses in over 10 countries have turned to Alphalogix to help them build state of the art web conferencing and web and Internet collaboration solutions that transform business communication into corporate value.