CRM Application Integration - Oxymoron or Emerging Reality e Learning Webinar

Date: August 17, 2004

Time: 12:00 PM (US Eastern / 16:00 GMT)

Join Gartner Group in this e learning webinar.  Business executives are beginning to appreciate the value of agility in general, and increasing IT flexibility to meet ever-changing business requirements in particular.

An enterprise that can process routine transactions more quickly competes more effectively, but an enterprise that also can modify its business processes more rapidly in response to changing business requirements can emerge a leader.

Does application integration help make processes - and therefore business - more agile?  What are the key trends in application integration that help make businesses more agile, with less effort?

Key issues that will be explored include:

1. The role of integration infrastructure and how it will impact CRM and other packaged applications
2. The definition of packaged integration and how it will impact the process integration of packaged applications
3. How CRM application integration projects must evolve to include trading partners and hosted application services

Go here to register for the e learning webinar.